Who We Are

Our Pets (past and present)

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Veterinarians

Dr. Scott Mathison

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Scott co-founded Queen West Animal Hospital in 2000. He received his Bachelors of Science at McGill University, a Masters of Forest Science in wildlife ecology at Yale University and completed his Doctor of Veterinary Medicine at the Ontario Veterinary College as the class co-valedictorian. His professional interests include surgery, dentistry and practice management. When not at Queen West, Scott can be found at his cottage on the Bruce Peninsula or in the neighbourhood with his children and Standard Poodles, Willow and Violet.

Our Take: after graduating from Yale, Scott attempted to pursue clowning college and although he never passed a single class he still thinks he’s the funniest person in Toronto. He is the president and sole member of the “I love poodles named after plants” club and can often be seen frolicking in the park with his two poodles, Willow and Violet. Known by his staff as the human Google; Scott often preaches about travel, literature and ridiculous facts that no one would ever need to know. He knows how to make (and drink) a killer cocktail and spends an inordinate amount of time trying to find the new “hot spot” which will be impossible for you to ever get in because it’s so exclusive (or so he tells himself). Although he likes to tell the same story over and over again, it never gets old because his story telling technique is unparalleled. Staff and clients alike gravitate towards his ability to make you feel one of a kind and this is why he’s the heart of our clinic.

Dr. Paula Fisher

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Paula received her Bachelors of Science in biology from the University of Guelph, and her Doctor of Veterinary Medicine from the Ontario Veterinary College. After graduation, Paula spent two years working in Bristol, England; first at the Bristol Veterinary School’s Feline Centre, followed by small animal private practice. Before working at Queen West Animal Hospital, Paula also was employed at the Veterinary Emergency Clinic in Toronto. Her professional interests include feline medicine, geriatrics, surgery and emergency medicine. Paula currently lives in Toronto with her husband, Hans, her two lively boys, Nate and Theo and a Siamese named Rudy.

Our Take: PAW-la came back from England after she realized she much rather preferred lattes and brownies over tea and crumpets (that AND the fact her British accent didn’t sound as good as she had hoped after a few months).  She shares absolutely everything; cupcakes, hilarious photos of her two boys and her sweet dance moves with the entire hospital. One day she even gave up her Glory Hole Donut for simply a “hug”. She’s the only veterinarian in history who maintains perfect hair, makeup and overall general appearance no matter what is happening. She is in love with her Siamese cat Rudy (even though he’s tried to kill off the entire staff one by one). Need a shoulder to cry on? She’ll give you three. Paula is one of the humans that are comparable to unicorns; you don’t want to believe they exist but boy oh boy they do.

Dr. Che Ng (Lead Veterinarian)

Che received her Bachelor of Science (Zoology Specialty) from the University of Toronto, after which she spent two years working in research and education at the Royal Ontario Museum. Che then attended Veterinary Medicine at the University of Sydney in Australia for 5 years.  She returned to her roots, back to Canada and worked as a small animal and exotics medicine practitioner in Barrie and Mississauga before joining Queen West Animal Hospital.  She currently lives in Downtown Toronto with her partner and their young rambunctious Beagle, Emmy Lou.  Her professional interests include surgery, emergency medicine and geriatric medicine. When not in clinic, Che enjoys spending time with her family, cooking up new recipes and baking up a storm!

Our Take: Che is a force of nature, the kind of person with whom you’d want to face the apocalypse, assuming that’s something you’d want to do. Not only is she the first veterinarian at QWAH to ever set foot in the food storage room, she completely reorganized it early on in her tenure at our hospital! She can regularly be found aggressively cleaning the staff kitchen, sorting through leftover food in the staff fridge and ransacking closets and shelves. Her hobbies include organization, reorganization and organization. Seriously, she’s a massive asset to our hospital, so much so she was named Lead Veterinarian. We love her and are so lucky she calls our hospital home.

Dr. Vedrana Rakocevic

Vedrana grew up in Toronto, but spent 8 years in Guelph completing her Bachelor of Science in Animal Biology at the University of Guelph, followed by a Doctor of Veterinary Medicine degree at the Ontario Veterinary College. After graduation she practiced at a small animal clinic in Etobicoke, before finding a home at Queen West Animal Hospital in February of 2019. Vedrana enjoys getting to know her furry patients and the humans that love them. At work her interests include dermatology, and feline and internal medicine. Most of her time outside of work is spent with her rambunctious German Shorthaired Pointer, Leia. She also enjoys spending time outdoors doing activities such as rock climbing, camping and exploring our city.
Our Take: Vedrana is too new for us to pass judgement. That said, early indications are positive. Yay! Stay tuned…

Dr. Mary Shears

Mary makes up our British contingent – originally from Hertfordshire, she studied at the University of Liverpool to become a member of the Royal College of Veterinary Surgeons. She spent the next three years in South Wales treating cats, dogs, cows, horses, pigs… even the occasional alpaca! Mary made the leap across the Atlantic Ocean in 2018 and is now happily settled at Queen West Animal Hospital treating her favourite furry species since June 2019. Her professional interests include internal medicine, emergency medicine and dentistry. Mary sadly had to leave her elderly English Cocker Spaniel, Poppy, with family in the UK but is hoping to find another four-legged friend soon! When not at the clinic, she can often be seen riding her bike around Toronto or playing on the football (soccer) pitch!

 

Practice Manager

Sara Mariuz, RVT

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Sara spent 5 years in the Television Industry before realizing that she would rather work with animals than camera cables. She entered into the veterinary world as a receptionist and veterinary assistant in early 2008, and earned her associate diploma in veterinary technology through the University of Guelph, Ridgetown College, in 2013. Sara’s professional interests include anesthesia, emergency care, and canine rehabilitation; she also takes care of all things inventory-related at Queen West Animal Hospital. In her spare time, Sara enjoys taking random road trips, hiking, camping, photography, health and fitness, and hanging out in sunny places. She also participates in fundraising efforts for Boxer Rescue Ontario as time permits. Sara has two dogs: a silly Boxer named Sophie and a super sweet American Bulldog named Olivia. 
Our Take: Sara is the most detailed-oriented, organized, conscientious and clear-thinking person in the history of the earth. We’re still waiting for her to make a mistake. It might be a while. We honestly don’t know where we’d be without her.

Registered Veterinary Technicians (RVT)

Amanda (Lead RVT)

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As the official co-op student of Queen West, Amanda spent her last two years here learning the ropes of the clinic and became an official part of the team in 2015. She is a graduate of Sheridan College’s Veterinary Technician program and also has her Bachelor of Arts in Television and Radio from Ryerson University. When she isn’t cuddling her two cats, Lo and C.K., she can be found playing hockey, soccer, spending time with friends or working on her paintings. She loves caring for all the beautiful fur babies and spreading her infectious dance moves around the hospital.

Our Take: Amanda has a very loud voice, which is both her best and worst feature. Best when our staff meetings become a little too rowdy and we need someone to settle the group down and worst pretty much any other time of the day. Her interests include drinking wine. Anyway, it seems like Amanda has been with us forever. Wise and capable way beyond her years, she’s taken QWAH by storm. Known for what might be termed as a ‘big personality’, Amanda is a tour-de-force. Thankfully, she works for us.

CURRENTLY ON MATERNITY LEAVE

Samantha

Sam joined Queen West Animal Hospital in early 2018 after graduating from Sheridan College’s Veterinary Technician program. She’s had a passion for helping animals as long as she can remember and became a dog walker as soon as she moved to the city before deciding to become a technician. Since graduating, she has loved this profession because she gets to spend her days helping animals in need! She loves that there is always more to learn which keeps it interesting. When not at work, Sam can be found cuddling up with her two x-men cats, Beast and Storm and spending time with her partner, Julian. She also loves to host parties and cook for her friends and family!

Our Take: The thing we like most about Samantha is her laugh. Not her initial, controlled laugh, but rather that which erupts when you catch her off guard or hit her with a flurry of hilarity all at once. What comes out can best be described as a visceral giggle, likely unchanged from her days on the schoolyard. It’s so endearing it makes us forget how terrible an employee she really is. Seriously, she’s an amazing RVT! In a short time, she’s become indispensable, and her fearlessness in taking on new tasks has been so appreciated. We are so fortunate to have her as part of QWAH. Thanks, Sam!!

CURRENTLY ON MATERNITY LEAVE

Lara

Lara graduated from the Veterinary Technician program at Seneca College in 2017 and shortly after became an RVT. Since then she has spent a year working at a clinic in Richmond hill before joining the team at Queen West Animal Hospital. When not at work, Lara enjoys listening to audio books, spending time with family and friends, sewing and upcycling old clothes. Most of her days are spent with her cocker spaniel mix, Theodore, a ball of energy who keeps her on her toes.

Our Take: Lara is sweet to a fault. “Too nice”, “too often in a great mood” or “inappropriately kind” are the unfortunate descriptions we hear most often when people gossip about her, which they do a lot. Joking aside, though a new RVT, Lara clearly possesses what it takes to be great at her job. We’ve been doing this a long time and you just know when you’ve landed a winner. Lara is one of those people. Lucky us!

Alisa

Bio to come!

Rebecca

Bio to come!

Jamila

Jamila, our Barbadian import moved to Canada in 2016 to attend the Veterinary Technician program at Sheridan College. After graduating in 2018, she quickly attained her RVT status and started her career in Research which gave her a wide variety of experience and love for many species. She recently joined Queen West Animal Hospital and is really enjoying working with our team and the pets we see. When not at work, she spends her time snuggling with her cat Pompadour for as long as he’ll allow (which is not very long), baking, hiking with friends and longing for the pink sand beaches of her home island.

Beth

Beth’s love for animals started at an early age when with her parents, Beth attended Field Trail competitions with the family’s golden retrievers.  It was only natural that she took that love of animals and went on to graduate from the Ridgetown College Veterinary Technologist distance program through the University of Guelph in 2001. Over the last 16 years she has been employed at Emergency Clinics in the ICU, Clinical practice and in Pet Health Insurance. When not working Beth can be found in her back yard with her husband, Sean gardening, enjoying a glass of wine, reading and taking photographs around Toronto and Oakville. She has a senior black lab named Beauty and two spunky young cats, Tyrion (yes that Tyrion) and Peanut . She can’t walk by any dog or cat without stopping to say hello; Sean her husband says that’s why they were late for their rehearsal dinner!

Our Take: Beth has an old timey RVT air about her; like she’s seen and done it all, which she probably has. She’s a big personality, which is always welcome at Queen West. With all the youth in present ranks at Queen West, her battle worn experience is very much appreciated.

Veterinary Assistants

Hayley (Lead VA)

Hayley graduated from McMaster University with an Honours Bachelors of Communication Studies in June of 2017. She joined Queen West Animal Hospital in November of 2017. Hayley has always been delighted by the mere presence of both wild and domestic animals. While studying in Hamilton, she worked at a small animal hospital in Stoney Creek where she further developed an interest in pursuing a career within the veterinary field. She enjoys all things caffeinated, academic writing, historical literature, and 90s rock. In her personal time, she can be found at the dog park with her lively Rottie-Shepherd, Winnie. 

Our Take: Hmmm, Hayley is mysterious and hard to write about so we had a surveillance drone follow her the last few weeks and collect the following data: her hobbies include reading highly intellectual books (boring), going to coffee shops to read highly intellectual books (also boring), working seven jobs (super boring, except for ours, obviously), people watching and hanging out with her family (yikes). Hayley is apparently an avid collector of the weird and wonderful. Her bedroom is adorned with arrays of dead bugs, discarded hair scrunchies, every shoelace from every shoe she’s ever worn and newspaper clippings of headlines that contain the word ‘smorgasbord’. Hayley runs the VA aspect of the hospital with an iron fist and thankfully puts up with none of Leon’s cheekiness. Unusually paranoid, Hayley can often be found lurking around corners listening in on conversations she assumes are about her.  Anyway, as per the theme of Our Takes, none of that is true. Instead, Hayley is simply a highly intelligent, hard-working and indispensable part of our hospital. We hope she stays forever.

Leon

During high school, Leon started in the veterinary industry through a co-op program where he developed a strong interest in the field. After graduating, he immediately started working full-time at a small clinic in the GTA. He joined the QWAH team in November, 2017. During his free time, Leon can be found enjoying being outdoors photographing for events and taking pictures of anything that captures his eye. In recent months, he has sparked an interest and started attending dance class in beginner hip hop. At home he likes to lounge back and play video games with his cat Cosmo, who also loves to relax on the couch.

Our Take: Leon is an in-your-face loudmouth, toxic masculinity type that really gets on our nerves. Alas, nothing, of course, could be further from the truth… In fact weeks pass without any of us knowing he’s been there every day. Ghost-like, he’s one of those employees who silently goes about doing an incredible job and seems to always be wherever and whenever you need him. There isn’t a single negative about Leon, we all love him to death and dread the day when he might want something more in his life than being a VA at QWAH.

Erik

Erik comes from a business background and is currently studying finance at George Brown. He appreciates the change of pace in working with animals and shows it with his care for the patients. Though a lifelong “dog person”, since working at Queen West he is now proud to call himself “almost a cat person”. When Erik isn’t learning or taking care of animals, he is either playing sports, going to events with friends or honing his improv skills at the Second City. If you hear someone singing or whistling around the clinic, it’s probably Erik.
Our Take: A Vikingesque Thor type, we mostly keep Erik around for a little muscle when the need arises. Just having him standing near us is a confident boost when discussing touchy topics. Seriously, he actually works for us mostly because David would be lost without him. Their passionate and unyielding bromance is the stuff of legend, and we could never come between them. His burly facade belies his true cerebral nature, however; prone to deep thought, he regularly blurts out non sequiturs like “hey, do you like avocados?” or “how tall are you?”.  Hobbies include haikus, words that rhyme and the NFL.

 

Reception

Angie (Lead Receptionist)

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Angie’s compassion and love for animals started early in life, growing up with everything from chickens and rabbits to pigs and cows. Her favourite past time in those days was bringing home any animal that was seemingly “sick or abandoned”. Born and raised in Ontario, Angie decided to make a move to B.C., where she spent 20 years.  It was there she began her adventure in the animal industry,  volunteering at hobby farms and animal shelters, and eventually working at small and large animal clinics. She’s now back in Toronto with her brood, consisting of, two dogs (Tazz & Chai), Leroy the kitty, Charlie her little peanut of a daughter and her best friend, Jeff.  When not working, Angie enjoys cycling around town, chasing her daughter and dogs through the park, reading a good book, and enjoying some down time with Jeff, friends and family.

Our Take: the rumour is that Angie can get upset at home, maybe even raise her voice a tiny bit. It seems hard to believe for us, as we’ve never seen even a glimpse of it. Being a receptionist at a busy hospital like Queen West is not easy, but Angie never loses her cool or makes one feel something’s impossible. She tackles tasks with aplomb; is always calm and collected, even when the world is spinning like a tornado. She’s the ideal lead receptionist, and we’re so much better off because of her.

Nadia

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Nadia lives in the neighbourhood with her family and after being a client and former volunteer of Queen West, she warmly welcomed the opportunity to join the reception team when the opportunity arose.

Our Take: Nadia wins the Lamest Description of Herself by a landslide. Overly self-deprecating and humble, she is one of those special people one rarely encounters. With a heart the size of a football, her incredibly loving and caring demeanour provides needed repose from the hustle and bustle of living in downtown Toronto. She’ll stop you in the hallway just to check in, and give a hug if needed, or snuggle a dog for no reason, other than she senses it’s necessary. The world needs more Nadias. We’re pretty lucky to have one of our own.

CURRENTLY ON LEAVE.

Heather

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Heather came to Queen West in search of a place where she could work around animals all day. After completing a degree in sociology and a certificate in restaurant management, she realized that she was better suited following what she was passionate about – and so far it’s been great! When Heather is not at the clinic you would most likely find her at a Jays game, a local patio, or shopping along Queen Street. She loves being active and enjoys exploring Toronto with her husband, James and black lab, Stella.

Our Take: Heather is a smiling, bubbly, happy, youthful winner. The kind of person who’s not yet had anything go wrong in her young life. AND, she’s likes Led Zeppelin, which no one saw coming. Within a few weeks of starting with us, she seemed like a pro. Though a barista in a past life, she’s oddly reluctant to make cappuccinos for us, which is a bit sad. That said, she’s an amazing person, and we’re so lucky to have her at Queen West.

Jordan

Bio to come!

Sam

Bio to come!

Jordanna

Bio to come!

Maja

Maja has been at QWAH since June of 2019 and couldn’t be happier to be a member of the team! She is the friendly face waiting to greet clients at reception. She is also the warm hug, ready to embrace a nervous patient in treatment as a VA. Maja had attended school for everything from Public Relations to Fashion but eventually realized that life is just better with dogs around! She operated a private dog-walking business for about five years, walking nearly every dog in the neighborhood, at one point or another. After some time, she decided that she was craving a little more structure and a little less chaos. She began working in a veterinary clinic in the west end a few years ago and absolutely fell in love with the clinic atmosphere. Now at QWAH, she can’t imagine working anywhere else! She has a seven year old Samoyed named Teddy and enjoys spending time with him in High Park on weekends.

 

 

Where

Queen West Animal Hospital is located in the heart of the Queen West neighbourhood in downtown Toronto.

931 Queen Street West
Toronto, Ontario
M6J 1G5

Hours

Monday 8:30am – 7:00pm
Tuesday 8:30am – 7:00pm
Wednesday 8:30am – 7:00pm
Thursday 8:30am – 7:00pm
Friday 8:30am – 7:00pm
Saturday 9:00am - 4:00pm
Sunday Closed

Queen West Animal Hospital is closed every other Wednesday from 1 to 3pm for continuing education. Because we love it.

We are closed in 2020 for the following holidays: Family Day (February 17), Good Friday (April 10), Victoria Day (May 18), Canada Day (July 1), Civic Day (August 3), Labour Day (September 7), Thanksgiving Day (October 12), at 2 PM on Christmas Eve (December 24) and New Year's Eve (December 31), Christmas Day (December 25), Boxing Day (December 26) and New Year's Day (January 1, 2021).


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